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Troubleshooting Heroes: How to Fix Common Problems and Isuses

Heroes® of Might & Magic® III - HD Edition down?

Common fixes:

Clear the Cache of Your PC or Console
Update Heroes game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Heroes again.
Install Missing Multiplayer packages.

How to Fix Heroes Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Heroes and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

Important note: Heroes III – HD Edition content is based on the original 1999 game: The Restoration of Erathia. Do you remember all those sleepless nights spent fighting Black Dragons and Archangels, Demons and Necromancers? Were you a true fan of Heroes® of Might & Magic® III? We have great news for you!The most popular Heroes® title of all time is back in HD! Fifteen years later, rediscover the epic tale of Queen Catherine Ironfist, as she re-embarks on her critically acclaimed quest to unite her ravaged homeland and re-conquer the kingdom of Erathia.Forge the destinies of mighty and magical heroes, leading fantastic and ferocious creatures in a game that still stands today as the landmark opus of the Might & Magic: Heroes’ franchise.Heroes® of Might & Magic® III is a turn-based strategy game, originally released in February 1999.Key Features• A new HD experience: re-live the Heroes® III in HD, a true craftsmanship which offers players updated graphics, with wide screen compatibility.• Enjoy the critically acclaimed Heroes® III gameplay, with 7 exciting campaign scenarios, around 50 skirmish maps, a local multiplayer mode and a map editor.• A new online multiplayer lobby: Now Steamworks compatible, Heroes® III offers an online multiplayer lobby, where you can share your experience with the Heroes III community.