Troubleshooting Grandma's Secret: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Grandma's Secret game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Grandma's Secret again.
- Install Missing Multiplayer packages.
How to Fix Grandma's Secret Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Grandma's Secret and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Dmitriy Bely Customer Service
If the problem still persists, contact Dmitriy Bely customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Synopsis"Grandma's Secret" is a fusion of a kinetic visual novel and an interactive text adventure. The last hope for a peasant girl named Tatiana to achieve a happy marriage is a service and dowry from her grandmother, who is believed to be a witch. But what price will she have to pay for it?In the game, you will discover the role that a dowry plays in the fate of a 19th-century girl, upon whom all hopes of a carefree life for her mother rest.You will have the chance to explore an old mansion, uncover the secrets of the old witch’s residence and its inhabitants. Danger may loom, and it is likely you will face it.FeaturesInteractivity A kinetic novel does not involve branching storylines. However, we have added interactive elements. Interact with objects and participate in Tatiana's actions. This small element of immersion enhances the experience of the game.Evening Entertainment We aimed to create a short, somewhat intimate adventure for one evening. This is not a grand open-world game. But we poured our soul into every scene and made sure you wouldn’t get bored.Illustrations Our visual novel features hundreds of frames that accompany the story. The large number of screens will keep you engaged. You won’t be stuck staring at the same background for too long.Alternative Endings Be attentive, as your choices affect the story’s outcome. We’ve prepared two endings for you. Don’t worry—you’ll be able to see them all. We aimed to make the narrative cohesive, so there are limited plot branches.Items As you progress through the game, you will find items that add to the story and immerse you in the life of peasant girl Tatiana.