Are you having issues with the game? Select the problem you are having and send feedback to HBLD Productions
Deep Desktop problems reported in the last 24 hours
Most Common Problems
Have an issue with Deep Desktop? Report your problem
Troubleshooting Deep Desktop: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Deep Desktop game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Deep Desktop again.
Install Missing Multiplayer packages.
How to Fix Deep Desktop Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Deep Desktop and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact HBLD Productions Customer Service
If the problem still persists, contact HBLD Productions customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Deep desktop facilitate the usage of the latest monocular depth estimation algorithms to use them on the content of your screen: Automatically install all the requirements for the algorithms to work and avoid a tedious installation process. Run in real time with the content of your screen, no need to go through annoying VR prompts or file explorers to access your content. Move into the scene displayed with the movements button. Allow you to use a second GPU to ease the burden on the one used for the VR headset.
