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Elemental Empire problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Elemental Empire: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Elemental Empire game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Elemental Empire again.
Install Missing Multiplayer packages.
How to Fix Elemental Empire Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Elemental Empire and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact WizardingGames Customer Service
If the problem still persists, contact WizardingGames customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Take on the role of managing a group of wizards who have arrived in a new world. Start by managing one planet. Build buildings, assign people to industries. Build more buildings. Capture nearby planets and expand your influence.More than 100 planets (randomly generated) 80 types of research (20 for each element)More than 40 different buildingsA limited field of 15x11 cells to build on each planet6 types of military units (spirits)More than 30 types of resources (including people)
