Are you having issues with the game? Select the problem you are having and send feedback to Thatcher Productions
Crown Jewelz problems reported in the last 24 hours
Most Common Problems
Have an issue with Crown Jewelz? Report your problem
Troubleshooting Crown Jewelz: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Crown Jewelz game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Crown Jewelz again.
Install Missing Multiplayer packages.
How to Fix Crown Jewelz Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Crown Jewelz and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Thatcher Productions Customer Service
If the problem still persists, contact Thatcher Productions customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
Suit up the armor of the kingdom's fearless warrior and embark on a daring quest venturing into enemy territory to retrieve the Queens precious jewels stolen from your realm.
Prepare your strategic mind for 45 fun filled levels with an assortment of puzzle challenges that will test your skills as well as exhilarating beat em up stages, delightful mini games and epic boss battles.
Experience the thrill of your heroic journey and become the savior your kingdom desperately longs for.
Buy now and begin your epic saga.