Troubleshooting The Hat Man: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Hat Man game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Hat Man again.
- Install Missing Multiplayer packages.
How to Fix The Hat Man Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Hat Man and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Customer Service
If the problem still persists, contact customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
“The Scariest Game of 2014”The Hat Man: Shadow Ward tells the real life story of the events that took place at the Canton State Insane Asylum fifty years ago, as reported by those who survived.When you receive word from the asylum staff that your daughter has gone missing from the facility, you set out to solve the mystery of her disappearance. When you arrive, you’re thrust into a living nightmare. All electricity and communication with the outside world has been cut off, and the asylum is being terrorized by supernatural beings, which we now refer to as The Hat Man and the Shadow people. Armed only with a flashlight and the items you find along the way, it’s up to you to survive the terror and find your daughter. The Hatman: Shadow Ward, is based off accounts from books, newspaper clippings , and internet sources. The Canton insane asylum environment is procedurally generated from a proprietary algorithm that guarantees a unique and unpredictable experience on every playthrough.
