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Save and Survive problems reported in the last 24 hours
Most Common Problems
Have an issue with Save and Survive? Report your problem
Troubleshooting Save and Survive: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Save and Survive game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Save and Survive again.
Install Missing Multiplayer packages.
How to Fix Save and Survive Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Save and Survive and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Hede Customer Service
If the problem still persists, contact Hede customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The player needs to survive in the forest. Where dangerous monsters live.
A game in the survival genre.
Control your character with your mouse.
Build buildings.
Craft weapons and items
Hunt
Go fishing.
Get animals
Create a farm
The game has achievements and leaderboards.
