Troubleshooting MapHub: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update MapHub game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run MapHub again.
- Install Missing Multiplayer packages.
How to Fix MapHub Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch MapHub and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Evolved Labs Customer Service
If the problem still persists, contact Evolved Labs customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
With MapHub, you can create your own lootmaps with key points of interest, categories, screenshot attachments, and quest tracking and join a new and exciting community!MapHub has been built with native Steam Workshop Support and Steam Social Features: this means that you can share your maps with the community or browse maps made by other players, all from the comfort of an application designed for gamers, by gamers.Invite your Steam friends into the MapHub lobby: coordinate with a built-in chat and shared drawing tools. Yes, your friends will draw something inappropriate, but it will be much easier to tell them where the loot is rather than screaming "There! There!" over and over. And you can draw something inappropriate too!MapHub works better with a dual-monitor setup—one for your game, one for MapHub. However, you can also pull up and overlay any map on any other game (as long as the game is not using fullscreen mode) with a quick and simple hotkey press.Frequently Asked QuestionsQ: Is this a subscription service? A: No! You buy a license for MapHub once, and it's yours forever. No strings attached.Q: Do you provide curated maps? A: No, we provide a general-purpose tool and a platform for the community to collaborate. While we have uploaded a few demo samples on the Steam Workshop, these are not part of the product itself but rather demos to get the community started. You're buying a software license, not any map or map service.Q: Can I draw map tiles or icons inside MapHub? A: No, you'll need to bring in such assets from a different source. You can import them as JPGs or PNGs or use our in-application tool to generate icons (but not tilemaps) from emojis or text.Q: Can I keep my maps private, or will they be automatically published in the Steam Workshop? A: You can set the visibility of your maps to Private, Friends Only, or Public. MapHub will automatically sync the content to Steam's cloud, so you don't have to worry about losing your work wh...