Troubleshooting LEGO: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update LEGO game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run LEGO again.
- Install Missing Multiplayer packages.
How to Fix LEGO Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch LEGO and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Warner Bros. Interactive Entertainment Customer Service
If the problem still persists, contact Warner Bros. Interactive Entertainment customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected] or [email protected]
ABOUT THE GAME
Reclaim the Lost Kingdom brick by brick! Join Bilbo Baggins, Gandalf, Thorin and his company of Dwarves in an epic adventure across Middle-earth to recapture the Lonely Mountain in the most expansive LEGO game to date.
• Battle ravenous Trolls, dangerous Orcs and many more!
• Combine the Dwarves' unique abilities to solve puzzles - often with hilarious results!
• Explore iconic locations in Middle-earth, from the Shire to Goblin-town and beyond.
