Element Release down or not working? crashes or problems?

Have an issue with Element Release? Report your problem

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Troubleshooting Element Release: How to Fix Common Problems and Isuses

Element Release: Water Territory 元素释放：水之领域 down?

Common fixes:

Clear the Cache of Your PC or Console
Update Element Release game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Element Release again.
Install Missing Multiplayer packages.

How to Fix Element Release Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Element Release and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact ZHANGHANLUN Customer Service

If the problem still persists, contact ZHANGHANLUN customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

The element race gifted on Element Release rules the ungifted slave, that is the way it has always been. But appearing of the Element Ring which makes anybody can Element Release breaks the mold. The rebellion of slaves raid a Water Territory of Element Empire. To cope with the situation, lord spells the Water Enchantment around the Water Territory.As a memory loss prisoner of element race, involved in the fight, the most important things for you are defeating your enemies and escape...Element Release: Water Territory is an Action-Adventure singleplayer game, includes 1 level with big map, 13 weapons, 15 skills, over 30 collectable items, over 10 enemies, and 3 bosses. Player will explore in a cartoony city, experience souls-like battles with innovative role growth and skill system.Key features:- Role growth and skill system basing on five element types- Powerful skills intensified by Element Release and element intensifier- Collecting weapons, intensifiers, element rings, and consumables- Calculating health and vitality, attacking, dodging, and taking advantage of skills, to defeat your enemies- Searching hidden path and shortcuts