Troubleshooting Room: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Room game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Room again.
- Install Missing Multiplayer packages.
How to Fix Room Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Room and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact SawaiwaGame Customer Service
If the problem still persists, contact SawaiwaGame customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
When I woke up, I was in a small room. Escape through the endless rooms.Explore the room using light while running away from threats.Solve the mystery and escape from the room【concept】・A haunted house that you can play over and over again・A story that progresses each time you escape from 6 rooms・Each time you play, you will experience a different room and may arrive at a different ending.【flashlight】The room is pitch black and you can only see your surroundings.A flashlight allows you to explore a room more efficiently.Unravel the mysteries of the room by relying on the light.Using a flashlight will increase your visibility and may make it easier to recognize and deal with "threats.""Threat" is not good at light. You may be able to counter it by shining a light on it.If you continue to use a flashlight, the battery will drain. When you turn it off, the battery will continue to charge.Just turning the flashlight on will drain the battery, so be careful when switching it on and off quickly.※This game is a horror action game inspired by Backrooms, The Witch's House, The Exit 8, etc.【guide】Move：arrow keyFlashlight : keyboard[A] or pad[X]Fix the angle : keyboard[S] or pad[A]
