Troubleshooting Below Surface: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Below Surface game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Below Surface again.
- Install Missing Multiplayer packages.
How to Fix Below Surface Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Below Surface and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Triunity Games Customer Service
If the problem still persists, contact Triunity Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Below Surface is a game about a job offer with a strict contract where employees are in charge of controlling a specialized robot to navigate a supernatural mineshaft and to collect ores from the cave, and put them into minecarts for selling. You will also have to deal with the constantly changing layout of the cave.The inhabitants of the cave will also be a problem, however, this robot is specially made to handle everything you’ll encounter. It has lots of utilities that make it much easier to get your tasks done with minimal trouble:Your pickaxe not only can be used for breaking ores, but it can also be used as a tactical weapon against smaller creatures.If you need to move quick, sliding allows you to not only move faster but to maintain momentum.There is nothing that is out of your reach. You can scale just about anything with wall jumping.
