Troubleshooting CASE RECORDS: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update CASE RECORDS game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run CASE RECORDS again.
- Install Missing Multiplayer packages.
How to Fix CASE RECORDS Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch CASE RECORDS and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Walnut LLC Customer Service
If the problem still persists, contact Walnut LLC customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
CASE RECORDS is a psychological horror game that is part of the universe of the games CASE: Animatronics and CASE 2: Animatronics Survival..The player has to play as a 17 year old female student and solve missing person mysteries by volunteering at the police station of Crowvale, a suburb of Aurora.Patrol and explore the dark corners of the city to solve its terrifying mysteries.But the most important thing during your time volunteering is not to go missing yourself....Features:- Mysterious atmosphere - System of interactive dialogs and choices which will affect the ending - Unique mini-games- Interaction with surroundings which could become your escape..Get ready for a thrilling psychological horror where one wrong step can cost you your life.
