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MoonWhite problems reported in the last 24 hours
Most Common Problems
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Troubleshooting MoonWhite: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update MoonWhite game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run MoonWhite again.
Install Missing Multiplayer packages.
How to Fix MoonWhite Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch MoonWhite and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact MoonWhiteStudio Customer Service
If the problem still persists, contact MoonWhiteStudio customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Moon White is a short and easy action game featuring Chinese Kungfu. It tells about a journey how two elves compete with each other, looking for the harmony of traditional dance in each movement and posture.Features* Up to 48 postures with different pace and speed to explore. * Low difficulty and no health point. Try any times if you want.* Feel different seasons in the three different levels.Rules* Play the role of Luna to respond Blanc's continual movement and action.* Press the guard key at the perfect time to resolve the difficulty.* The more combo you get, the higher stage you will reach.