Puzzle Journey not working

Is Puzzle Journey down?

Published by FLG

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Troubleshooting Puzzle Journey: How to Fix Common Problems and Isuses


    Puzzle Journey down?   Puzzle Journey not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Puzzle Journey game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Puzzle Journey again.
  4. Install Missing Multiplayer packages.

How to Fix Puzzle Journey Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Puzzle Journey and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact FLG Customer Service

If the problem still persists, contact FLG customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



"Puzzle Journey" is an engaging and fun-filled game that challenges players to sharpen their minds while constructing beautiful landscapes. This isn't just about fitting scattered pieces together to form a complete image; it brings an innovative puzzle-solving experience that combines soothing background music with visually comfortable effects, making it suitable for players of all ages. Embark on your puzzle adventure, unlocking hidden artworks and revealing the stories behind each painting. Each puzzle is thoughtfully designed to provide a sense of progression and accomplishment as you indulge in the gameplay.

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