Troubleshooting Phenom: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Phenom game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Phenom again.
- Install Missing Multiplayer packages.
How to Fix Phenom Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Phenom and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Red Kraken studio Customer Service
If the problem still persists, contact Red Kraken studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
An unexpected outbreak of a mysterious virus that turns people into crazed zombies has forced James and his wife Alice to leave town. Along the way, they had an accident, and James woke up and realized that his wife had disappeared and now he would have to find her before it was too late...You will have to survive in a zombie apocalypse with moving around the grid using improvised means, environment and logic. Don't get caught by the enemy, but don't forget that they can hear loud noises.Weapons, ammo and other important items can be used against zombies, but do it wisely because if they pounce, you are doomed...