My Grandparent's House down or not working? crashes or problems?

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Troubleshooting My Grandparent's House: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update My Grandparent's House game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run My Grandparent's House again.
Install Missing Multiplayer packages.

How to Fix My Grandparent's House Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch My Grandparent's House and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Javier González Customer Service

If the problem still persists, contact Javier González customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

My Grandparent's House is a first-person survival horror experience where you must play as a ten year old boy exploring a horrifying house and unraveling the mystery that lies within. Every game intends to be unique, as puzzle solutions, item placement and a part of the house are randomized. Unlock ten story-driven documents and six unique endings.