Troubleshooting Helix Jump: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Helix Jump game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Helix Jump again.
- Install Missing Multiplayer packages.
How to Fix Helix Jump Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Helix Jump and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact QubicGames Customer Service
If the problem still persists, contact QubicGames customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Check out another upcoming game from us!https://store.steampowered.com/app/2644820/LightIt_Up/?curator_clanid=44970679About the GameYour ball drops like a brick through colorful helix platforms that block its descent, but if you hit a red spot, it's over! Your ball shatters to pieces and you have to start your fall all over again.Even traps platforms are no match for a fireball falling at full speed! Choose your strategy: speed up like a madman or stop and wait for your next chance to roll and jump!If you don't want to play solo, choose a multiplayer mode for up to 4 players and compete with your friends or family. Together, pick one of the three different gameplay modes with special challenges: get the highest score while avoiding getting minus points, be the first at the finish line, or go as far as you can in a limited time! Reveal who is the fastest and most agile jumping ball among you!The key is mastering your reflexes and looking ahead. To guide the bouncing ball, rotate the platforms to align the ball with the cracks. Do this in quick succession for a combo move and higher points. If you pass 3 levels consecutively, you'll be invincible for the first bounce after!Features:drop your ball with crazy fast speed and make your way through helix platformsface your friends or family in multiplayer mode for up to 4 players with 3 different gameplay modes!practice your reflexes and break your best scoressee how many levels you can complete in this never-ending gamedefeat bosses on levels with obstacles like switches and metal platforms that not even a fireball falling at full speed can destroycustomize your ball with variety of funny skinsinvite anyone to play thanks to easy controls and simple rulesnever get bored thanks to this amazing time killer!Jump into never ending adventure with unlimited levels, test your skills and invite others to have fun together!
