Troubleshooting Surmountable: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Surmountable game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Surmountable again.
- Install Missing Multiplayer packages.
How to Fix Surmountable Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Surmountable and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Soltanian Games Customer Service
If the problem still persists, contact Soltanian Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Your ship is shot down while engaged in a space battle. You land on an unknown planet. With your battleship damaged and no way of contacting your mother ship, you must survive on the planet until you find a way back home.
In Surmountable, you will need to collect resources, fight off local predators, and discover the civilization that used to inhabit the planet. Prepare to explore and be challenged in this semi-open-world game of survival. Play as a male-looking or female-looking character.
