Phantoms not working

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Published by Solitude Software

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Troubleshooting Phantoms: How to Fix Common Problems and Isuses


    Phantoms down?   Phantoms not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Phantoms game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Phantoms again.
  4. Install Missing Multiplayer packages.

How to Fix Phantoms Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Phantoms and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Solitude Software Customer Service

If the problem still persists, contact Solitude Software customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Behold the moon! Be my harbinger, and you shall be rewarded with miracles!Phantoms is a first-person horror game that takes place on a strange train. You're on route to see your old friend Floyd, but all of a sudden, you sense something's not quite right. What was a simple, relaxing train ride mere moments ago, transforms into a hunting ground in a blink of an eye... and you're the prey.The game takes inspiration from retro PlayStation™ graphics and aesthetics, combined with analogue horror and a hint of eldritch mystery. No two levels ever play the same as the layout of the train, and the items you need to collect, are randomized every time. Phantoms offers five story levels (the final one being hidden in conjunction with the secret ending), a custom level mode and two potential endings to the story.

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