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Troubleshooting The Girl and the Robot: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update The Girl and the Robot game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Girl and the Robot again.
Install Missing Multiplayer packages.

How to Fix The Girl and the Robot Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Girl and the Robot and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

The Girl and the Robot is a unique third person action/adventure game set in a fairy tale world. You take on the role of a young girl trying to escape from a castle ruled by an evil queen. On her way, she meets a mysterious robot that can be controlled remotely and together they encounter many challenges that test the strength of their new found friendship. This game is the first act of the fairy tale.Advanced gameplay mechanics that enables you to switch between two characters in order to solve puzzles, defeat enemies and navigate in the world.Mysterious backstory that has left its mark on the environment.Unique hand-painted art style reminiscent of old fairy tales.Please refer to our manual for info on controls and how to change input settings.