Dark Mysteries: The Soul Keeper Collector's Edition not working

Is Dark Mysteries down?

Published by HH-Games

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Troubleshooting Dark Mysteries: How to Fix Common Problems and Isuses


    Dark Mysteries: The Soul Keeper Collector's Edition down?   Dark Mysteries not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Dark Mysteries game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dark Mysteries again.
  4. Install Missing Multiplayer packages.

How to Fix Dark Mysteries Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Dark Mysteries and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact HH-Games Customer Service

If the problem still persists, contact HH-Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Unravel the secret of Pawtuxet Island and face an evil necromancer in the hidden object adventure „Dark Mysteries: The Soul Keeper“! The psychopath Charles Dexter Ward has escaped from the asylum. Your investigations lead you to Pawtuxet Island, where Ward grew up. Once peaceful and idyllic, it has now become a surreal, menacing place. The residents are either missing or dead – or are haunting the island in the guise of restless ghosts. Yet as the story evolves, you realize that it’s not Ward you should fear the most … • Adventure-style hidden object gameplay • Solve the mystery of immortality and help Charles Dexter Ward • 170 scenes to discover • Based on a novel by H.P. Lovecraft

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