Troubleshooting Mortadelo y Filemón: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mortadelo y Filemón game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mortadelo y Filemón again.
- Install Missing Multiplayer packages.
How to Fix Mortadelo y Filemón Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mortadelo y Filemón and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Erbe Software Customer Service
If the problem still persists, contact Erbe Software customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Professor Bacterio has invented a new contraption called the "Telefrusky," which allows one to travel to the world of cinema. He decides that Mort & Phil should journey to "Jurassic Park" and bring back samples of dinosaur DNA to restore Ofelia to her natural size after she was reduced to a miniature form following an experiment with a weight-loss elixir that Bacterio had also concocted (naturally!). However, the agents are mistakenly transported to a Wild West town in America called Western City, complete with a sheriff, a saloon, a gallows, and even Native Americans. In this town, Billy the Kid and his gang will steal the Telefrusky's diamond, and the agents must recover it to return to our dimension.
A fantastic point & click adventure in which you can control Mortadelo or Filemón according to your preferences. Switch between characters and choose who will perform each action.
