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Mortadelo y Filemón: Balones y Patadones problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Mortadelo y Filemón: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Mortadelo y Filemón game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mortadelo y Filemón again.
Install Missing Multiplayer packages.
How to Fix Mortadelo y Filemón Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Mortadelo y Filemón and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Erbe Software Customer Service
If the problem still persists, contact Erbe Software customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
On this occasion, the mission of the agents Mort & Phil will be to locate four bombs that the mafia gang led by Vito Corvino has strategically placed in the football stadium during a national team match.
Local multiplayer option in which each player controls one of the two characters. Use the Zapatófono to communicate with your friends!
A great point & click adventure in which you can control Mort or Filemón according to your preferences: switch between characters and choose who will perform each action.