Paranormal Files down or not working? crashes or problems?

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Troubleshooting Paranormal Files: How to Fix Common Problems and Isuses

Paranormal Files: Trials of Worth Collector's Edition down?

Common fixes:

Clear the Cache of Your PC or Console
Update Paranormal Files game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Paranormal Files again.
Install Missing Multiplayer packages.

How to Fix Paranormal Files Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Paranormal Files and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Big Fish Games Customer Service

If the problem still persists, contact Big Fish Games customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Elephant Games proudly presents the latest mysterious chapter in the exciting Paranormal Files series! When authorities find two archeologists from a recent exhibition in catatonic states, Rick Rogers, paranormal detective, is called in to investigate. But even as the clues begin to fall into place, the case becomes more complex, and soon things take a dangerous turn! What secrets do the mysterious artifacts hold, who wants to stop Rick from finding out, and what does the terrifying creature that stalks him want? Can you help Rick solve this harrowing case and stay in one piece? Find out in this intriguing Hidden-Object Puzzle Adventure! This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles. • When an ancient discovery is unearthed, quench your thirst for knowledge in an adventure you won't soon forget in the bonus game! • Earn a variety of unique achievements! • Tons of collectible globes, hidden eyes, and morphing objects to find! • Enjoy replayable HOPs and mini-games, secret room, exclusive wallpapers, soundtrack, concept art, and more! • Never get lost with the strategy guide!