Troubleshooting Ultraleap Gemini: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Ultraleap Gemini game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ultraleap Gemini again.
- Install Missing Multiplayer packages.
How to Fix Ultraleap Gemini Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Ultraleap Gemini and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Ultraleap Customer Service
If the problem still persists, contact Ultraleap customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Ultraleap Gemini is the fifth generation hand tracking platform from Ultraleap. It is the most robust and flexible hand tracking ever, and matches the position of your virtual hands to your real ones more closely than ever before. Ultraleap Gemini highlights include:Improved initialization. Hands are tracked as soon as they enter the field of viewImproved performance across a wide range of hand sizesRobust interaction with both hands togetherWorks in challenging environmentsFlexible integration optionsSuperior pose accuracyNOTE: Please uninstall any existing Ultraleap software before using Gemini via Steam.
