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LightBear problems reported in the last 24 hours
Most Common Problems
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Troubleshooting LightBear: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update LightBear game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run LightBear again.
Install Missing Multiplayer packages.
How to Fix LightBear Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch LightBear and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact LightBear Software Inc. Customer Service
If the problem still persists, contact LightBear Software Inc. customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
Play the new roguelike game LightBear where you take control of a fat bear trying to escape the mysterious Golden Apiary.Unfortunately for our bear he will lose his sight if he doesn't collect numerous Light Spheres a long the way.Watch out for 100s of different types of monsters, with unique personalities, attacks and faces! Collect gear a long the way to make your bear stronger!You have never played a roguelike game like this before! Purchase your copy today :)