Troubleshooting The Smurfs: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Smurfs game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Smurfs again.
- Install Missing Multiplayer packages.
How to Fix The Smurfs Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Smurfs and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Microids Customer Service
If the problem still persists, contact Microids customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Gargamel has devised a new evil scheme to catch the Smurfs! He casted a cunning curse on the sarsaparilla bushes, causing a deep slumber across the Smurfs after they eat the delicious leaves.Embark on a dreamlike quest to awaken all the Smurfs before the evil Gargamel reaches the village! Experience a thrilling yet unpredictable journey: in the dreamworld, anything is possible and excitement can quickly turn into a nightmare...Alone or with a friend, discover enchanting locations and explore the dreams of your favorite Smurfs. Each dream is a unique adventure, with smurfingly exciting challenges and mind-boggling puzzles. Imagination comes to life in this fully immersive and magical 3D platformer.Solo or with a friend?Prevent Gargamel's evil plans from succeeding, alone or with a friend for a smurfabulous 2-player experienceDive headfirst into other Smurfs' dreamsVisit unique and vibrant worlds as you hop from dream to dream, and discover all of the Smurf Village's secretsEmbark on the Smurfs' imaginationEach dream hides a nightmare - help the Smurfs overcoming their fears through puzzles, boss fights and many other surprisesJump, hop and dashUse your movements and tools to overcome the many challenges dreamt by the SmurfsA Smurf like youCollect magic orbs and patterns to customize your Smurf
