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Color Collar problems reported in the last 24 hours
Most Common Problems
Have an issue with Color Collar? Report your problem
Troubleshooting Color Collar: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Color Collar game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Color Collar again.
Install Missing Multiplayer packages.
How to Fix Color Collar Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Color Collar and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Hopecho Customer Service
If the problem still persists, contact Hopecho customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Easy to Pick Up and Play:Color Collar is a free and simple game playable for all ages.Lighthearted And Colorful:Enjoy a simple story unfold about a robot dog and his scientist.Multiple Worlds to Explore:Enjoy the many levels Color Collar has to offer.Challenge Yourself:Unlock rewards by beating levels with the perfect solution.
