Troubleshooting PlayStation: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update PlayStation game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run PlayStation again.
- Install Missing Multiplayer packages.
How to Fix PlayStation Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch PlayStation and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact PlayStation Publishing Customer Service
If the problem still persists, contact PlayStation Publishing customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Enjoy virtual reality games and apps on Steam with PlayStation VR2! Play VR games and apps on Steam using your PlayStation VR2 headset and PlayStation VR2 Sense controllers. Set up your PlayStation VR2 on your PC. Update the firmware for your PlayStation VR2 headset and PlayStation VR2 Sense controllers. Adjust settings for your PlayStation VR2 from the SteamVR dashboard, including setting your play area and screen brightness.You'll need the following to get started with PlayStation VR2 App: PlayStation VR2 VR headset PlayStation VR2 Sense controllers (Connect via Bluetooth) PlayStation VR2 PC adapterFor details about the required specs for PC, visit the PlayStation VR2 support page, or refer to the “System Requirements” section below.Using this appTo play VR games and apps on Steam with PlayStation VR2, PlayStation VR2 App needs to be installed on your PC. Keep the app installed even after initial setup is complete.
