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Chess Ultimate problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Chess Ultimate: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Chess Ultimate game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Chess Ultimate again.
Install Missing Multiplayer packages.
How to Fix Chess Ultimate Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Chess Ultimate and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Jesse Lugassy Customer Service
If the problem still persists, contact Jesse Lugassy customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Chess Ultimate is a draft based chess game with new additional characters to select from. With millions of different combinations of teams, play online with friends, matchmaking or try to climb the ranks in ranked mode!