Troubleshooting Portals: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Portals game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Portals again.
- Install Missing Multiplayer packages.
How to Fix Portals Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Portals and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact XSGames Customer Service
If the problem still persists, contact XSGames customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Take the challenge, think smart, explore, and solve enigmas to complete all 50 levels!FEATURES:- Brain-teasing puzzles to solve- Point-and-click game mechanics- Minimal and clean design- Intuitive gameplay- Hints for when you get stuckHOW TO PLAY:The objective of Portals: Escape The Infinity is simple, yet highly engaging.Using your excellent brain, you must activate each of the 50 portals and progress to the next level by teletransportation. For you to do that, search for hidden objects, solve tricky puzzles, and think out of the boxExperiencing difficulty in solving the puzzles or have ideas to improve the game? Get in touch on the developer' social media or website for support and feedback
