Troubleshooting Dim: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Dim game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dim again.
- Install Missing Multiplayer packages.
How to Fix Dim Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Dim and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Matrixcore Studio Customer Service
If the problem still persists, contact Matrixcore Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Dim is a 2D platformer with hard levels that only get harder as you progress. The challenge is to go through every obstacle that it presents as you advance in a dark and disturbing world.Dim, the main character, is a bioluminescent being who is the main source of light in a world of darkness, and it's in constant confrontation with the hazards this world provides. Dim will obtain different abilities related to light as it advances, Light Within being the first one, where now Dim can illuminate the world a little more for a limited time or Lightspeed, where Dim can now move a short distance at lightning speed! (even in the air).Help this being complete its goal, to transcend death, life and everything.