Chimeras: Heavenfall Secrets Collector's Edition not working

Is Chimeras down?

Published by Big Fish Games

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Chimeras: Heavenfall Secrets Collector's Edition problems reported in the last 24 hours

Most Common Problems

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Troubleshooting Chimeras: How to Fix Common Problems and Isuses

    Chimeras: Heavenfall Secrets Collector's Edition down?   Chimeras not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Chimeras game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Chimeras again.
  4. Install Missing Multiplayer packages.

How to Fix Chimeras Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Chimeras and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Big Fish Games Customer Service

If the problem still persists, contact Big Fish Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME


Long Description (No limit for Web site. If there are too many features to fit in the bullets below, work them into the copy here.) Elephant Games presents a magical tale in their popular series Chimeras! Astrid and Greta are the best of friends, but when Greta doesn’t report in for her semester break at their school of magic, everyone knows something’s wrong. As you begin digging deeper, you’ll discover the hallowed halls of Heavenfall hold many secrets. And someone will do anything to keep you from finding the truth, guarding the mysteries laid dormant in Heavenfall’s darkest corners for years. Can you bring the truth to light, and help find Greta? Find out in this enchanting hidden-object puzzle adventure game! This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles. • Seal the Dark World portal forever in the bonus game! • Replay your favorite HOPs and mini-games and earn achievements! • Find morphing objects, collectible spell cards, and puzzle pieces! • Enjoy exclusive wallpapers, screensavers, music, concept art, and more! • Never get lost with the strategy guide!

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