Troubleshooting Ocean Protector: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Ocean Protector game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ocean Protector again.
- Install Missing Multiplayer packages.
How to Fix Ocean Protector Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Ocean Protector and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Outreach Games Customer Service
If the problem still persists, contact Outreach Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
OverviewOcean Protector is a free educational game that teaches students about the impacts of ocean acidification and how they can take action to prevent it.Through a series of interactive decisions and evaluations, students will learn about the causes and effects of ocean acidification and evaluate solutions that can help reduce its impact on marine ecosystems and people.This decision-driven experience helps students construct explanations, reason effectively, and become self-directed learners involving marine science and ocean literacy.Option to play in browserIf you would prefer to play the game in your browser, feel free to go to the Outreach Games website by clicking the 'Visit the website' button on the External Links section of the page.For educatorsNote for educators: lesson plans, guides to Next Generation Science Standards, and examples of module integration are also provided at the Outreach Games website.
