Troubleshooting Up to the Unknown: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Up to the Unknown game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Up to the Unknown again.
- Install Missing Multiplayer packages.
How to Fix Up to the Unknown Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Up to the Unknown and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Arxia Studio Customer Service
If the problem still persists, contact Arxia Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Join Our Discord ServerLINK HERE - https://discord.gg/eqXthjv2NHAbout the GameWelcome to our thrilling 2D platformer game! Prepare for an immersive adventure in a captivating world filled with excitement and mysteries to uncover.Explore mesmerizing landscapes, from enchanting caves to dark worlds, as you embark on a hero's journey. Your goal is to navigate through challenging levels, avoiding cunning traps and evil enemies along the way.● Use 'A' to move left and 'D' to move right, guiding your character through the mesmerizing landscapes.● Press 'S' to activate the slow-motion ability, enabling you to react swiftly to tricky obstacles.● Tap the 'Space' key to jump, and for an extra boost, double-tap 'Space' to perform a spectacular double jump.● When speed is crucial, press 'Shift' to dash through obstacles and enemies with lightning speed.● Illuminate your path by pressing 'Q' to activate your trusty flashlight, unveiling hidden secrets in the darkness.As you progress, you'll encounter fascinating characters and unravel an engaging storyline, making your journey all the more rewarding.Experience a smooth and seamless gaming adventure with our easy-to-master controls, designed to keep you fully immersed in the action. Are you ready to embark on this thrilling 2D platformer adventure and become a true hero? Let the journey begin!But that's not all, deep within the skies, hidden within a mystical cave, lies an ominous and fearsome evil boss. Its presence casts an eerie aura, unsettling players to their core. With each step, the ground trembles, and the air grows colder. The players brace themselves for a harrowing encounter, knowing only true bravery can overcome this celestial challenge.But Beware... Do not ever Awaken the Boss...