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Deru problems reported in the last 24 hours
Most Common Problems
Have an issue with Deru? Report your problem
Troubleshooting Deru: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Deru game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Deru again.
Install Missing Multiplayer packages.
How to Fix Deru Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Deru and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Amanda Messer Customer Service
If the problem still persists, contact Amanda Messer customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
You are entering the land of DERU.
As you begin your quest you will encounter creatures of untold fury. You will collect rare items and treasures. You will be joined by a mage and an archer. Seek out the five elemental temples and preform sacred blessings. Beware, if you preform them incorrectly you will have to battle the creatures of the Elements. Your quest is not and easy one, please save Deru!
