Troubleshooting The Island: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Island game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Island again.
- Install Missing Multiplayer packages.
How to Fix The Island Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Island and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Heartstrings Interactive Customer Service
If the problem still persists, contact Heartstrings Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Island is a visual novel for adults only. This story is about two strangers who find themselves in extreme circumstances. After going on a dream cruise, they suddenly get caught in a terrible storm that takes them to a deserted island.The main character is a young doctor who decided to step away from his profession, but now his skills can be useful. He is accompanied by a charming girl with a sharp tongue and prickly character. Together they will have to learn the secrets of the island, overcome their differences and learn to survive, relying only on themselves and their strengths.Each of them has their own inner demons that will need to be overcome. Together they must trust each other to survive in this extraordinary place.Can a disaster be the beginning of something bigger? Find out by playing The Island.Game Features:A compelling story of survival on a deserted island;Deep characters with interesting biographies and hidden secrets;Striking graphics that convey the beauty and mystery of the island;A multifaceted story that will leave room for reflection even after the game has been completed.
