Dark Matter not working

Is Dark Matter down?

Published by Iceberg Interactive

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Troubleshooting Dark Matter: How to Fix Common Problems and Isuses


    Dark Matter down?   Dark Matter not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Dark Matter game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dark Matter again.
  4. Install Missing Multiplayer packages.

How to Fix Dark Matter Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Dark Matter and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Iceberg Interactive Customer Service

If the problem still persists, contact Iceberg Interactive customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Dark Matter is a 2.5D side-scrolling survival horror game, set in a derelict spaceship besieged by a sinister alien presence, and infested with deadly parasites. As the Ensign, you must explore fetid hallways and abandoned facilities, scavenging for parts and blueprints, expanding your arsenal to up to four deadly weapons and freely customize each to fit your combat style against intelligent, reactive enemies. Dark Matter delivers a hard-hitting take on the survival horror genre in deep space, with a heavy emphasis on tactical combat and exploration.StoryOut of breath, you run into the door, slamming against its cold metal surface. The clicking of scuttling claws recedes into the distance, swallowed by the pitch black oblivion behind you. You know better than to feel safe. There are too many infested at your back, and another blank metal door ahead. With a quick reflex you check your ammo supplies, and slot a fresh magazine into your shotgun. With a quicker prayer, you flick the switch and open the door. The metal jaws open on endless night you don’t dare pierce with your flashlight, not to disturb those things that live in shadow. By the pale bioluminescence that washes up from the floor grates, you piece together the picture of a corridor, and what could be a stretch of exploding pods. Just beyond, the silhouette of a fully grown crawler stirs.Grinning in the dark, you turn on the weapon’s flashlight, and point it straight down the corridor. Predictably, the blisters swell up to full irritation, ready to explode at the slightest touch. The crawler turns to hiss at you, instantly aroused by the light, and your presence. In your mind’s eye, it dumbly rushes forward into the blister pods to kill itself, saving you precious ammo.It takes a precious moment to adjust to reality when the sleek shape crouches and jumps towards you instead. There is time for just one panicked shot before the inevitable flight, as you run for your life, barely keeping ahead of the claws s...

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