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Troubleshooting Survivors of the Plague: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Survivors of the Plague game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Survivors of the Plague again.
Install Missing Multiplayer packages.

How to Fix Survivors of the Plague Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Survivors of the Plague and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Mol Cruir Games Customer Service

If the problem still persists, contact Mol Cruir Games customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

The Scarlet Plague has spread across the world!Survive the infected, with the help of a vast arsenal and basic hygiene.Rescue other survivors along the way, unravel mysteries and find the ingredients scattered throughout the most insane and inhospitable places to find the cure and defeat the Scarlet Death!At your fingertips are various combinations of weapons and upgrades and dozens of playable characters.Full controller or keyboard support.