Troubleshooting Heros and Monsters: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Heros and Monsters game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Heros and Monsters again.
- Install Missing Multiplayer packages.
How to Fix Heros and Monsters Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Heros and Monsters and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Mathew Perry Customer Service
If the problem still persists, contact Mathew Perry customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
The kingdom is under attack from the evil Mordek, who has sent an army of monsters to destroy it. It’s time to fight from the castle and all the way into his lair in the deep, dark forest cave. There, we will be able to destroy him and save the kingdom!
This is a simple-to-play idle clicker and crafter game.
Craft powerful equipment to boost your stats and rise up the levels before destroying Mordek, or sit back and watch the gold roll in.
Prestige along the way to help earn more gems, which can be used to buy resources or increase the game speed. There are no options to pay for anything - no hidden costs or super premium currency.