Troubleshooting Black Journey to the West: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Black Journey to the West game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Black Journey to the West again.
- Install Missing Multiplayer packages.
How to Fix Black Journey to the West Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Black Journey to the West and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Linxian Customer Service
If the problem still persists, contact Linxian customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Black Journey to the West "is a vampire like survivor game that integrates Roguelike elements.
The game character has six equipment positions, each equipped with different skills. Each equipment can choose more than ten elements to embed, and each element will modify the effect of the skills, creating countless skill combinations with different effects.
