Troubleshooting TENSEI: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update TENSEI game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run TENSEI again.
- Install Missing Multiplayer packages.
How to Fix TENSEI Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch TENSEI and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact NEURON-AGE Customer Service
If the problem still persists, contact NEURON-AGE customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
"Tensei" is an ultra-casual endless action game.Leap and fall over and over in the style of a brush flowing across paper,and go on a relaxed journey into the sky. Leave the hectic routine of life behindfor a chance to enjoy this deeply immersive experience.Playstyle[Unique Low-Gravity Floating]Project yourself into the game, relax, and let yourself become immersed in gameplay.[Purifying Worldly Desires]You can purify damage zones by dropping (rapidly falling) onto them.Focus and master the tricks of aiming as you make your way into the skies, avoiding damage as you go.[Become a Majestic Dragon]Use triple jumps to navigate from platform to platform while collecting Orbs (ink droplets). Orbs can grant you Boost Mode, letting you turn into a dragon and giving you dynamic flight abilities to navigate new areas.Game livestreams and videos may be distributed freelyfor this title subject to confirmation of and compliancewith the following guidelines.We do not issue separate software licenses. Your understanding is appreciated.・Please display the following copyright notice. ©2023 NEURON･AGE Co., Ltd.・Creation of content including the following is not permitted. - Content encouraging discrimination based on race, sex, etc. - Sexually abusive or explicit content - Content encouraging injurious, anti-social, illegal, or criminal actions - Content that contravenes social morality or other offensive videos We may delete or request deletion of any content that we find to be inappropriate or undesirable, at our own discretion.・Extraction of individual images, music, soundtrack and other elements of the game for posting or distribution is not permitted. (Such as extracting only the soundtrack for a stream, etc.)・We are not liable for any issues experienced by streamers or audience members arising from streaming or posting of videos.
