Once Upon A Tile not working

Is Once Upon A Tile down?

Published by KnotHorn Studio

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Troubleshooting Once Upon A Tile: How to Fix Common Problems and Isuses


    Once Upon A Tile down?   Once Upon A Tile not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Once Upon A Tile game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Once Upon A Tile again.
  4. Install Missing Multiplayer packages.

How to Fix Once Upon A Tile Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Once Upon A Tile and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact KnotHorn Studio Customer Service

If the problem still persists, contact KnotHorn Studio customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



A young wanderer is lost in the forests, and accidentally unleashes something evil. A group of strangers need to become friends and find their own path to salvation to lift the curse that has befallen the land.Once Upon A Tile has you explore ever-changing dungeons guarded by monsters, traps and magical challenges. Perhaps you need to navigate a trap-filled corridor to the end, or defeat a certain amount of monsters or collect enough treasures to make it through alive. The reasons will change, but the goal remains the same - build the dungeon as you explore it, and avoid traipsing over too many traps or monsters you can not defeat yet. This will require a little bit of luck and a whole lot of strategic planning.While you play as a hero, you do not move directly. Instead, you follow the shortest paths to the newly discovered dungeon rooms you are exploring. This makes for a very unique and challenging game, where every steps and tile you place counts.Once Upon A Tile features:- endless replayability with procedurally generated dungeon-decks- unlockable and upgradable characters- an engaging, fully voiced storyline depending on which character you choose to play- complex mechanics that require you to think carefully, but easy to learn gameplay

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