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Soulkeeper Diaries problems reported in the last 24 hours
Most Common Problems
Have an issue with Soulkeeper Diaries? Report your problem
Troubleshooting Soulkeeper Diaries: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Soulkeeper Diaries game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Soulkeeper Diaries again.
Install Missing Multiplayer packages.
How to Fix Soulkeeper Diaries Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Soulkeeper Diaries and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Ashina Studios Customer Service
If the problem still persists, contact Ashina Studios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Play as a lost explorer, the Dogu and help him to find his way to home while exploring worlds and islands with his balloon. Dogu will find himself between the ancient technology and the bandits.Cute worlds doesn’t mean cute enemies. Be prepared for dangerous creatures to fight. From traitor pigs to ancient demons, various bosses awaits the Dogu.Try to find Dogu’s home while travelling through various worlds. Explore flying islands and the power of the portals to get one step closer to home. Bandits are going to keep pursue Dogu in every world. Befriend with piggies and help them to protect the worlds from bandits and creatures. Collect all of the soulstones from the worlds to escape from bandits and return to home.Repair and upgrade your equipment to make Dogu stronger. Craft potions and new items to use in combat. Upgrade your balloon to travel across various worlds & survive.
