Troubleshooting Sandy's Great Escape: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Sandy's Great Escape game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Sandy's Great Escape again.
- Install Missing Multiplayer packages.
How to Fix Sandy's Great Escape Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Sandy's Great Escape and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Mocha Moose Games Customer Service
If the problem still persists, contact Mocha Moose Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Sandy's Great Escape is a charming, pixel art puzzle game with nostalgic box pushing mechanics and a forgiving rewind mechanic. Death is never the end for Sandy, as you magically respawn and use your shell to help navigate through different obstacles. Each of the four themed worlds adds unique mechanics to the field, giving even the most crabby player hours of entertainment with 100 levels in their claws. And if thats not enough...Perfect levels and earn currency to spin at the "Gachapon-d" to win over 40 unique skins!Snap to the beat with the nostalgic chiptune soundtrack!And did we mention CRAB FACTS?The game was originally created for the SD IGDA 2020 Game Jam, and won 1st place. Sandy's Great Escape was created in GameMaker.
