Troubleshooting Enchanted Portals: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Enchanted Portals game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Enchanted Portals again.
- Install Missing Multiplayer packages.
How to Fix Enchanted Portals Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Enchanted Portals and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Xixo Games Studio Customer Service
If the problem still persists, contact Xixo Games Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Get ready for an adventure like no other as rookie magicians Bobby and Penny find themselves stuck between dimensions. As they journey through a variety of enchanting worlds, it’s up to you to help them fight their way back to their own dimension and reclaim the Magic Book.
With catchy music, charming old-timey art, and non-stop comedy, Enchanted Portals is a co-op 2D platformer that will keep you on your toes. Whether you’re playing solo or with a friend, the magic never stops and the action is always fast-paced and whimsical. Join Bobby and Penny on their quest and see where the adventure takes you!
* CO-OP and SOLO modes.
* A collection of challenging PLATFORM STAGES, set in a variety of worlds across dimensions.
* Thrilling BOSS BATTLES: each featuring a colorful unique setting and multiple different phases to go through.
* A powerful arsenal of SPELLS and MOVES: fire, ice and wind ready to use from the very beginning, a handy double-jump for extra air control, a magic bubble that blocks any attack, and the ability to fly with your broom and swim underwater.
* Players can be affected by a variety of STATUS EFFECTS: jump restriction, inability to attack… all of which will pose an extra challenge and spice up the gameplay.
