Troubleshooting Sherlock Holmes: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Sherlock Holmes game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Sherlock Holmes again.
- Install Missing Multiplayer packages.
How to Fix Sherlock Holmes Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Sherlock Holmes and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Frogwares Customer Service
If the problem still persists, contact Frogwares customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Check out our latest Sherlock Holmes adventure!https://store.steampowered.com/app/1137300About the GameBecome the most celebrated detective of all time: Sherlock Holmes! Use your impressive talents as a detective to solve six thrilling and varied cases: murders, missing persons, spectacular thefts and numerous investigations that sometimes lead you into the realms of the fantastic.Will you follow your moral compass, or will you apply the letter of the law?The great freedom of action in Crimes & Punishments allows you to conduct your investigations in the manner you deem appropriate. Use the 14 extraordinary skills of detection for which Sherlock is famous, choose the avenues of enquiry you wish to pursue, interrogate your suspects and, from your deductions, name the guilty parties... you can even determine their fate! The ramifications are far-reaching, and your decisions will exert a real influence through your reputation or the surprising consequences that will arise where you least expect them…
