Luma Island not working

Is Luma Island down?

Published by Feel Free Games

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Troubleshooting Luma Island: How to Fix Common Problems and Isuses


    Luma Island down?   Luma Island not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Luma Island game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Luma Island again.
  4. Install Missing Multiplayer packages.

How to Fix Luma Island Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Luma Island and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Feel Free Games Customer Service

If the problem still persists, contact Feel Free Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to

ABOUT THE GAME



Go solo or play with up to 4 friends and family members, this island is yours to discover!Begin your extraordinary journey in a humble old caravan and rise to the grand achievement of building a majestic manor that you can proudly call your home. Traverse the island solving quests and helping the locals through their struggles. Dangerous spider caves, ancient temples, mind-bending puzzles and hidden treasures await you! Pick from seven unique in-depth professions each with its own progression path. Upgrade your tools to gather rare materials and collaborate with your teammates to become the masters of your crafts.

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