Kao the Kangaroo: Mystery of the Volcano not working

Is Kao the Kangaroo down?

Published by Tate Multimedia

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Troubleshooting Kao the Kangaroo: How to Fix Common Problems and Isuses


    Kao the Kangaroo: Mystery of the Volcano down?   Kao the Kangaroo not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Kao the Kangaroo game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Kao the Kangaroo again.
  4. Install Missing Multiplayer packages.

How to Fix Kao the Kangaroo Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Kao the Kangaroo and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Tate Multimedia Customer Service

If the problem still persists, contact Tate Multimedia customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Kao the Kangaroo: Mystery of the Volcano is a third installment of the epic Kao the Kangaroo 3D platformer series where the player takes control of a brave Kao, who embarks on a journey to save his homeland from an erupting volcano. Help him succeed! Mystery of Volcano is the third installment of the adventures of KAO the Kangaroo. Join the feisty marsupial as he bounces his way through challenging and interesting missions, whilst interacting with the inhabitants of this unique game world. The game features a vast and seamless game world, allowing players extensive freedom of movement and also the ability to replay favorite moments or go back to previously visited locations and finish incomplete tasks. Uncannily diverse gameplay also ensures there's never a dull moment in KAO's world. Whether it is sliding down jungle roots, parachuting into the unknown, flying a plane and fighting mid-air battles, or racing a virtual reality simulator build by one of KAO's friends - KAO takes adventure gaming to extreme new heights. Key Features: • Third installment of KAO the Kangaroo 3D platforming game series • Bounce through challenging missions while interacting with unique game world inhabitants • Explore a variety of stunning environments, including lush forests, treacherous mountains, and ancient ruins • Vast and seamless game world with freedom of movement and ability to revisit locations and finish incomplete tasks • Diverse gameplay with a range of platforming mechanics, such as sliding down jungle roots, parachuting, flying a plane, and racing in virtual reality

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